Contact us today!
Empower your print journey!
At Sonpuu, we deeply care about your print experience at every step of the journey. From the initial concept to the final product, our commitment shines through. It’s in our DNA to ensure that every detail is meticulously crafted to meet your needs and exceed your expectations. Our team is here to support you, providing guidance and expertise at every turn.
Contact a Product Expert
Not sure what’s best for you? Speak directly to our product experts to tailor the perfect printing solution for your business needs and production goals.
Email: shenzhensonpoo@outlook.com
telephone：+86 15338775196
Get Customer Support
Need some help? Our dedicated support team is ready to help with troubleshooting, software guidance and personalized training to ensure smooth operation.
Email: shenzhensonpoo@outlook.com
telephone：+86 15338775196
Search for Partners
We value strong partnerships! Contact us to explore collaboration opportunities and learn how we can grow together to deliver innovative printing solutions for the global market.
Email: shenzhensonpoo@outlook.com
telephone：+86 15338775196
Reliable assistance
Customer service introduction
sonpuu has a strong team of professional technicians dedicated to your after-sales service, aiming to be your reliable help. Your customer service includes:
sonpuu printer and software installed successfully
Hardware – sonpuu Customer Service team installs sonpuu printers;
Software – Install the all-in-one sonpuu printing software on the computer you specify.
Hardware production training
sonpuu printer user training. Whether you have a UV printing background or zero UV knowledge. We offer solutions for your specific training.
For users with a background in UV printing, our technical team can take you to explore the printing needs of excellence.
For inexperienced users, our team will ensure that you go from zero to one in a simple and understandable way, mastering the printing process and achieving the best print results and efficiency.
troubleshooting
A superhero needs an assistant, too. As a business owner, your business is professional, and we are your assistant when you encounter difficulties in printing.
Service mode
- On-site (on demand);
- Online (WhatsApp);
- Telephone;
- Email – Email inquiries and questions and answers
Service time
After booking, you can book online services/guidance at any time of the day. Whether it is 6am or midnight, we will have a team present and guide you until your issue is resolved.
Response time
(Daily 8:30am-6:30pm)
